Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant. Here are some of […]
The best practices in collecting customer data
Four reasons to opt for the co-managed IT services model
Four reasons to opt for the co-managed IT services modelCo-managed IT services model is one in which the business has its own IT team, but still contracts with an external managed services provider for certain services. In this blog we discuss four benefits of a co-managed IT services model.
Signs you have weak enterprise security
As cyberthreats become more sophisticated, many businesses need to prioritize cybersecurity more than ever. But are you sure that your security measures are keeping your enterprise IT assets safe? Here are five signs that they may not be effective. Open wireless networks With just one main internet line and a couple of wireless routers, an […]
Best practices for data safety in a remote work environment
Best practices for data safety in a remote work environmentDo you have staff working from home? Of late, due to the Coronavirus crisis a lot of businesses shifted to the remote working environment. While it raises some data security concerns, they can be overcome by following a few best practices.
How robust dashboards can help your business
A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations. Marketing insights An organization’s marketing department analyzes a significant amount of data from various channels. Whether […]
Don’t be a victim of juice jacking
Smartphones have become an indispensable tool for most of us. We use them for a wide range of activities, from gaming to checking social media to accessing work apps. Because of heavy use, our smartphones may sometimes run out of battery. When that happens and you’re out in public with no access to your charger, […]
How safe is your data when your staff works from home?
How safe is your data when your staff works from home?The Coronavirus crisis has changed the world as we know it. With social distancing, lockdowns and work from home becoming the new normal, cyber criminals are exploiting the situation to their gains. This whitepaper discusses how the cyber crime landscape is likely to shape up in the post-pandemic world and how businesses can safeguard themselves against it.
How business intelligence can help small businesses
Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]
4 things to do to ensure your business continuity planning is a success
4 things to do to ensure your business continuity planning is a successWorking on creating a contingency plan for your business? That’s great! Here are 4 things you need to consider when preparing your new business continuity plan.Audit of your business continuity planHaving a business continuity plan alone is not enough.
Two excellent ways to verify user identity
A secure login process is an excellent way to protect your business from cybercriminals. When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options. If you want to improve your business’s cybersecurity, […]